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What will the retail experience look and feel like in 10 years? If technology has anything to do with it, it will be more personalised, more data-driven, and more immersive. Balancing in-store versus online, and personalization versus privacy, are just two of the conundrums facing marketers and brands. Join the CEO of JOAN, Lisa Clunie, and eBay's Global Head of Brand, Emily O'Hara, as the explore the future of retail.

The next era of retail

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